Privacy Policy

Welcome to Humsafar Holidays. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, submit an enquiry, or use our travel services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Who We Are

Humsafar Holidays

Website: https://cheapholiday.in/

Office Address:
Office No 8 & 9, City Centre Building, Miskin Mala, Ahmednagar, Maharashtra 414001

Phone: +91 9595488885

Email: hum.safar@ymail.com

1. Information We Collect

We may collect the following information when you interact with our website or contact us.

Personal Information

Full Name
Mobile Number
Email Address
Residential Address
City and Country
Passport Details (only when required for travel or visa processing)
Date of Birth (if required for bookings)

Travel Information

Destination preferences
Travel dates
Number of travellers
Hotel preferences
Flight preferences
Visa requirements
Budget and special requests

Payment Information

Payments are processed through secure payment gateways. We do not store your debit card, credit card, UPI PIN, CVV, or internet banking passwords on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Visit
Referral Source
Cookies and Usage Data

2. How We Use Your Information

Your information is used to:

Respond to travel enquiries
Prepare customised holiday packages
Confirm bookings
Process payments
Arrange flights, hotels, cruises, transport, visas and travel insurance
Provide customer support
Send booking confirmations
Notify you about travel updates
Improve our website and services
Analyse website traffic and user behaviour
Prevent fraud and protect our business
Comply with legal and regulatory requirements

With your consent, we may also send promotional offers, holiday packages, newsletters and travel updates through email, SMS, phone calls or WhatsApp.

3. Cookies Policy

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Improve website performance
Analyse visitor behaviour
Measure advertising performance
Deliver relevant travel offers

You may disable cookies through your browser settings; however, certain website features may not function properly.

4. Information Sharing

We respect your privacy and do not sell or rent your personal information.

Your information may be shared only when necessary with:

Airlines
Hotels and Resorts
Visa Processing Agencies
Travel Insurance Providers
Transportation Partners
Cruise Operators
Payment Gateway Providers
Government Authorities (where legally required)
Trusted technology and marketing service providers

These partners are expected to maintain the confidentiality of your information.

5. Data Security

We use reasonable administrative, technical and physical security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.

Although we take appropriate precautions, no online transmission or storage system is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

Complete your booking
Provide customer support
Meet legal and tax obligations
Resolve disputes
Maintain business records

After the retention period, your information is securely deleted or anonymised where appropriate.

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data (where legally permitted)
Withdraw marketing consent
Request a copy of your personal information
Raise concerns regarding the processing of your data

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites including airlines, hotels, tourism boards, visa agencies and payment providers.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our services are not intended for children under the age of 18 without parental or guardian consent.

We do not knowingly collect personal information from children.

10. International Data Transfers

As an international travel company, your information may be shared with travel suppliers located in other countries for booking flights, hotels, visas, transportation and related travel services.

By using our services, you consent to such transfers where permitted by applicable laws.

11. Google Analytics & Advertising

Our website may use the following tools to improve user experience and marketing performance:

Google Analytics
Google Ads
Google Tag Manager
Meta (Facebook & Instagram) Pixel
Remarketing Technologies

These tools may use cookies and similar technologies to understand visitor behaviour and improve our advertising campaigns.

12. Marketing Communications

If you submit an enquiry or subscribe to our updates, we may contact you through:

Phone Calls
Email
SMS
WhatsApp

You may opt out of promotional communications at any time by contacting us.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or services.

Any updates will be posted on this page along with the revised Effective Date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.