Cancellation & Refund Policy

Last updated: July 2026

All cancellation requests must be made in writing via email to hum.safar@ymail.com and via WhatsApp to +91 9595488885. Cancellation charges are calculated from the date we receive your written request, not the date you stop responding.

Domestic Tour Packages

Cancellation Received	Charge Deducted
30+ days before departure	25% of total tour cost
15–29 days before departure	50% of total tour cost
0–15 days before departure	100% of total tour cost

International Tour Packages

Cancellation Received	Charge Deducted
45+ days before departure	15% of total tour cost
30–44 days before departure	30% of total tour cost
15–29 days before departure	50% of total tour cost
0–14 days before departure / No-show	100% (Non-refundable)

Non-refundable items: Visa fees, flight tickets, and hotel/resort deposits already paid to third-party suppliers are non-refundable regardless of the cancellation timing above, in accordance with the respective airline/hotel/embassy policy.

Refund processing: Approved refunds are processed within 10–14 business days from the date of approval, credited to the original payment method.

Amendments vs. cancellation: Date changes or destination changes requested instead of a full cancellation will be treated as a fresh booking subject to availability and may incur a rebooking fees.

Force majeure: In case of cancellations due to natural disasters, government travel restrictions, political unrest, or similar events beyond our control, Humsafar Holidays will make reasonable efforts to secure the maximum possible refund from suppliers, but cannot guarantee a full refund. A credit note for future travel may be offered instead of a cash refund where suppliers only permit that option.

No-shows: Failure to appear at the point of departure or check-in without prior written cancellation will be treated as a 100% no-show and is non-refundable.

At Humsafar Holidays, We are more than just a travel agency. We are your dedicated partner in crafting unforgettable journeys and creating lifelong memories.